FLASH BAG FEVER 🔥
Elegance, Now on Offer
24/7 customer support
FLASH BAG FEVER 🔥
Elegance, Now on Offer
24/7 customer support

👜 Collections

Return Policy

SaigolBagStore Return & Exchange Policy

At SaigolBagStore, your satisfaction means everything to us. We want you to love every piece you order — but if something isn’t quite right, our simple exchange process has you covered.



🕒 Exchange Timeframe

Customers may request an exchange within 3 days of delivery. Requests made after this period will not be accepted.



💬 How to Request an Exchange
1. Contact our support team via WhatsApp within 3 days of receiving your order.
2. Share your order number and clear photos/videos of the item.
3. Once approved, our team will guide you through the return process.



📦 Exchange Conditions
• Items must be unused, undamaged, and in original packaging (including box/dust bag).
• Customer must include all original accessories or packaging received with the product.
• Exchanges will be processed once the returned item passes quality inspection.



💰 Refunds & Store Credit
• Customers can choose between store credit or a bank transfer refund after inspection.
• Refunds are processed within 2–4 business days of approval.
• Return delivery charges are paid by the customer.



🚚 Exchange Delivery

After approval, your new product will be dispatched within 3–5 working days.



⚠️ Non-Eligible Returns

We cannot accept exchanges for:
• Used, worn, or damaged items (including scratches or stains).
• Items returned without original packaging.



🎁 Gift Orders

If you received a product as a gift, you may still request an exchange by providing the order number.



🌍 Nationwide Coverage

Our return and exchange service is available all over Pakistan.

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